Refund and Returns Policy

Last Updated: [Date]

At Amazing Authentic Treks & Expedition (P) Ltd., we want to ensure your satisfaction with our services. Please read our Refund and Returns Policy carefully to understand your rights and obligations.

1. Reservation and Payment:

  • Reservations are confirmed upon receipt of a non-refundable deposit.
  • Full payment is required before the commencement of the tour or expedition.

2. Cancellation and Refunds:

  • Participants may cancel their reservation by providing written notice.
  • Cancellations made 07 days prior to the trip will incur a 30% cancellation fee.
  • No refunds for cancellations within 07 days of the tour start date.

3. Changes to Itinerary:

  • We reserve the right to alter itineraries due to unforeseen circumstances or events beyond our control.
  • Participants will be informed of any changes as soon as possible.

4. Defective or Damaged Products:

  • For merchandise or equipment purchases, please inspect your items upon receipt.
  • Notify us within 07 days of receipt if you receive a defective or damaged product.

5. Returns and Exchanges:

  • We accept returns for unused and undamaged merchandise within 07 days of purchase.
  • Exchanges are subject to product availability.

6. Return Shipping:

  • Participants or customers are responsible for return shipping costs unless the return is due to our error.

7. Processing Time:

  • Refunds will be processed within [A] days of receiving the returned items.
  • Please allow additional time for the refund to appear in your account.

8. Contact Information:

By engaging with our services or making a purchase, you acknowledge and agree to the terms outlined in this Refund and Returns Policy.