Refund and Returns Policy
Last Updated: [Date]
At Amazing Authentic Treks & Expedition (P) Ltd., we want to ensure your satisfaction with our services. Please read our Refund and Returns Policy carefully to understand your rights and obligations.
1. Reservation and Payment:
- Reservations are confirmed upon receipt of a non-refundable deposit.
- Full payment is required before the commencement of the tour or expedition.
2. Cancellation and Refunds:
- Participants may cancel their reservation by providing written notice.
- Cancellations made 07 days prior to the trip will incur a 30% cancellation fee.
- No refunds for cancellations within 07 days of the tour start date.
3. Changes to Itinerary:
- We reserve the right to alter itineraries due to unforeseen circumstances or events beyond our control.
- Participants will be informed of any changes as soon as possible.
4. Defective or Damaged Products:
- For merchandise or equipment purchases, please inspect your items upon receipt.
- Notify us within 07 days of receipt if you receive a defective or damaged product.
5. Returns and Exchanges:
- We accept returns for unused and undamaged merchandise within 07 days of purchase.
- Exchanges are subject to product availability.
6. Return Shipping:
- Participants or customers are responsible for return shipping costs unless the return is due to our error.
7. Processing Time:
- Refunds will be processed within [A] days of receiving the returned items.
- Please allow additional time for the refund to appear in your account.
8. Contact Information:
- For cancellations, returns, or other inquiries, please contact us at
- info@amazingauthentictareks.com
- +977-9860947238
- Sanagaon 6 Mahalaxmi lalitpur Nepal
By engaging with our services or making a purchase, you acknowledge and agree to the terms outlined in this Refund and Returns Policy.
